Case Study
Unified Customer Chat Platform
Customers reach out from LINE, Facebook Messenger, TikTok and more — but staff working from separate apps miss messages, reply late, or lose the conversation history when a customer switches channels.
Weasley CS consolidates every channel into a single inbox, so support teams can see and reply to every conversation from one screen without missing a customer.
Key Features
LINE, Facebook Messenger, TikTok and more — read and reply from one screen.
Every incoming message lands in the same queue, so nothing slips through.
Multiple agents can work from the same inbox without stepping on each other.
We scope and quote every project before any code is written.
Chat on LINE